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Return Policy

EXCHANGE ONLY***

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a exchange.

 

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the original tags .

 

To complete your exchange, we require a receipt or proof of purchase. 

 

Exchanges

Once your exchanged item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your exchange will be processed.

We will replace an item if there is a manufacturers defect.  Send us an email at croos@richlu.com and send your item to: 1650 Inkster Blvd Winnipeg  CA R2X 2W4.

 

Clearance items:

All clearance items are final sale.

 

Shipping

To return your product for an exchange, you should mail your product to: 1650 Inkster Blvd Winnipeg  CA R2X 2W4

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item for exchange, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.